DO YOU SHIP TO MY COUNTRY?
YES. No matter where you live, we ship our products all over the world and you can enjoy free shipping on all items sold.
HOW LONG DOES SHIPPING USUALLY TAKE?
Estimated Delivery Time is 3-12 working days.
* Note: The delivery time mentioned above does not include order processing time that usually varies from 1 to 5 days.
WHY DIDN’T MY ORDER COME IN ONE PACKAGE?
We ship your orders from various international warehouses (US, Canada, Paris and Singapore). Our stock is spread out over multiple fulfilment centres in order for them to get to you faster. This means orders containing multiple items may be shipped individually. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way. Therefore, the partial shipment could be applied to customers’ order.
DO I GET A TRACKING NUMBER?
As soon as your order has shipped out, you will receive a confirmation email with your tracking number.
HOW DO I TRACK MY PACKAGE?
To track your parcel click on this link and enter your tracking number: 17TRACK
For U.S. customers, you can also track directly on the USPS tracking website: USPS Tracking